This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Are you passionate about delivering outstanding customer service? Are you organised with a confident and friendly phone manner? Do you enjoy meeting new people?
If so, we have a fantastic opportunity for a receptionist to join our friendly team based at Deerhurst Care Home in Soundwell, Bristol.
Apply to join Brunelcare today and be part of something more!
About the role
You will be a key part of the home working closely with the Business Manager and colleagues to ensure everyone is greeted in a friendly and polite manner.
Meet and greet people including friends, family and professionals visiting Deerhurst
Provide efficient and effective communication ensuring good customer care is maintained at all times
Key communicator between departments. Receiving and directing a variety of queries
Promote and actively demonstrate the principles of Person Centred Care
Input a wide range of data and ensure our databases remain accurate and up to date
Complete delegated administrative tasks
About You
An approachable and friendly personality is essential to ensure our visitors get the best welcome possible. Ideally, you will also have some customer service experience however this is not a deal breaker. Alongside this you will also…
Computer literate with an excellent telephone manner
Ability to communicate effectively with people from all walks of life
Able to prioritise workload and work independently
A driving licence is essential as you may be required to take our residents to appointment
Job benefits
Competitive rates of pay
Equivalent to 22 days of paid annual leave (excluding of bank holidays), increasing to the equivalent of 25 after 5 years’ service (pro-rata)
Buy & Sell Holiday Scheme
Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
Blue Light Card discount service, offering online and high street discounts
Colleague Voice Representatives, enabling you to have your say
Cycle to Work Scheme
Company Sick Pay – Linked to length of service
Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
£200 refer a friend bonus
About Us
Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.
Please Note: If you are invited to an interview, you will be asked to bring documents to allow us to undertake a DBS check and confirm your right-to-work status. The documents required will be communicated to you by the hiring manager when booking your interview. Any copies of documents taken will be destroyed per our document retention and GDPR guidelines.
Please be aware this advert may close early if sufficient applications are received, so please apply at your earliest convenience.
The Company
Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West.
Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible.
The extensive range of our services means that people can stay with us however their needs may change.
We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families.
As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide.
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